Data Controller
The data controller is:
Belices.be S Comm
Basse Fontaine 11, 5020 Malonne – Belgique
Company number:: BE 1018223648
What data do we collect?
Depending on your interactions with www.belices.be, we may collect:
- Identity: name, surname, postal address, email, phone number.
- Order information: delivery address, purchase history, preferences.
- Connection & browsing data: IP address, cookies, pages viewed (via Odoo).
- Any information provided via contact or registration forms.
Purposes and legal bases
We use your data to:
- Manage your orders and customer relationship
- Create and manage your customer account
- Marketing communications (newsletters, promotional offers – only with your consent)
- Website analytics to improve our services (statistics via Odoo)
- Fulfil our legal and accounting obligations
Data retention
- Customer data: 5 years after last activity or account closure, unless longer retention is required by law.
- Cookies & analytics: see our cookie policy (max 13 months).
- Marketing data: until you withdraw your consent.
Recipients & processors
Your data is primarily processed by Belices.be S Comm.
Processors:
- Odoo (hosting, CRM, marketing emails)
- OVH (email and domain management)
No transfer or sale of your data to third parties without your consent.
Data transfers outside the European Union
Due to the presence of customers outside the EU, some data may be transferred outside the EU (e.g., for order delivery, international customer support).
In such cases, we ensure appropriate safeguards in accordance with European law.
Your rights: access, modification, deletion
At any time and free of charge, you have the right to:
- Access your data
- Rectify data
- Erase data (“right to be forgotten”)
- Restrict processing
- Object to processing (especially for marketing purposes)
- Data portability
To exercise your rights, contact: contact@belices.be
Proof of identity may be required.
Security
We implement appropriate technical and organizational measures to ensure the confidentiality and integrity of your data.
For any questions or complaints: contact@belices.be